A Rs.211 Cr industrial services company posted improving operational metrics and falling EBITDA margin. Janus Intellect identified the cause: client contribution ranging from positive 16% to negative 11% across the same business, with 40% of operational exceptions generated by just 18% of revenue. Sagar Chavan and the Janus Intellect team applied client-level P&L mapping, complexity-based pricing floors, and KPI realignment. Engagement duration: 9 months.
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