A B2B enterprise SaaS company grew revenue consistently while enterprise margins stayed flat. Janus Intellect identified four structural leakage points: hidden engineering costs, uncapped customization, misaligned account manager incentives, and legacy contract drag. Account-level P&Ls were built for every top-tier account. A Platinum service tier was launched. One structurally loss-making marquee account was exited. Result: 12% enterprise margin swing in 7 months.
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